Apology Letter For Not Completing Clerical Task

Dear {Recipient},

I'm sorry I failed to {file the records/enter the data/schedule the appointment/etc.} that you requested earlier. I didn't mean to be negligent, but {reason} prevented me from completing the task.

I'm not trying to come up with an excuse, though. Please let me know what I can do to sort this out. I'm willing to {stay back after office hours/reach out to the client/etc.}.

Sincerely,
{Your Name}

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