Apology Letter For Long Rating

Dear {Recipient},

I know you're upset that I gave your {business/product/service/} a low rating on {website}. I'm sorry, but no, Iwill not change it. I wish I could give you a higher rating, but unfortunately, I had to take off {number of} stars due to {reason}.

I hope you understand that I'm not doing this just to spite you or make you look bad. I pride myself on being honest with my reviews, and other people deserve to know the truth about your {business/product/service/} so they can make their own informed decisions.

I hope you'll take this as an opportunity to listen to your {customers/clients}' feedback to improve your
{business/product/service}.

Sincerely,

{Your Name}

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