Apology Letter For Cancelling An Order

Dear {Recipient},

We regret to inform you that your order with reference number {number} has been cancelled. Unfortunately, the items you requested are {out of stock/recalled} and will not be available again until {date}. Thus, we have decided to cancel your order.

We are currently processing your refund. Please expect the full amount to be posted to your account within {number} business days.

We are sorry for the inconvenience and will inform you once the items are available. Thank you for your kind understanding.

{Your Name}


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