Apology Letter For Cancelling An Order
Dear {Recipient},
We regret to inform you that your order with reference number {number} has been cancelled. Unfortunately, the items you requested are {out of stock/recalled} and will not be available again until {date}. Thus, we have decided to cancel your order.
We are currently processing your refund. Please expect the full amount to be posted to your account within {number} business days.
We are sorry for the inconvenience and will inform you once the items are available. Thank you for your kind understanding.
Sincerely,
{Your Name}