Apology Letter For Food Poisoning

Dear {Recipient},

It has come to my attention that you were inadvertently served contaminated food at our restaurant on {date}. On behalf of everyone at {name of restaurant}, I deeply apologize for this unfortunate incident.
Food quality and safety is of utmost importance to us at {name of restaurant}; hence, we were shocked and saddened to learn that one of our valued customers had suffered from food poisoning after dining with us.

Rest assured that we are taking the necessary steps to ensure that this will never happen again. We will also be covering your medical expenses. We wish you a speedy recovery and hope that we'll have the opportunity to serve you again in the future.


{Your Name}


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