Apology Letter For Late Delivery

Dear {Recipient},

Please be informed that your shipment with order number {order number} will be arriving {number of}
{days/weeks} later than originally estimated. The delay is due to {an unusually large demand for the product recently/an error in our system/other reason}. We apologize for the inconvenience.

We would like to offer you a voucher which you can use to avail of a {number}% discount on your next
purchase. Please do not hesitate to contact customer service should you have any questions regarding your order.

Thank you for your kind understanding.

Warmest regards,

{Your Name},
{Your Position}

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