Apology Letter for Unreliable Delivery

Dear [Name],

I am writing to apologize for the incomplete delivery of your order. We understand that you have been expecting the complete order to arrive, and we regret that it has not.

We take pride in providing our customers with the best service possible and we are sorry that we have not been able to meet your expectations in this instance. We understand that this has caused you inconvenience and we apologize for any disruption it has caused.

We take full responsibility for the incomplete delivery and would like to assure you that we are doing everything we can to rectify the situation. We have already taken the necessary steps to ensure that the remaining items are delivered to you as soon as possible. We have also taken steps to ensure that this kind of incident does not occur in the future.

We understand that this incident has caused you frustration and we apologize for any inconvenience it has caused. We value your business and we want to make sure that you are satisfied with our services. We would like to offer you a [discount/credit/refund] as a gesture of goodwill for the inconvenience caused.

Once again, we apologize for the incomplete delivery and we are doing everything we can to ensure that the remaining items are delivered to you as soon as possible. We value your business and we want to make sure that you are satisfied with our services.

Sincerely,

[Your Name]

Dear [Name],

We are writing to apologize for the unreliable delivery of your order. We understand that you have been waiting for your order for some time now, and we apologize for the delay.

We take pride in providing our customers with the highest quality of service, and we are sorry that we have not been able to meet your expectations. We understand that this delay has caused you inconvenience and we would like to make it up to you.

We would like to offer you a [discount/credit/free item] as a token of our apology. We hope that this will help make up for the delay in your order.

We understand that you may be frustrated with this delay, and we want to assure you that we are taking steps to ensure that this does not happen again. We are currently working on improving our delivery system to make sure that our customers receive their orders on time.

We apologize once again for the delay in your order and we hope that you will accept our apology. We value your business and we want to make sure that you are satisfied with our service.

Sincerely,

[Name]

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