We are writing to you today to apologize for the recent cyber security infringement that occurred within our company. We understand that this event has caused you a great deal of distress and inconvenience, and we sincerely apologize for the disruption it has caused in your life.
We take cyber security very seriously and are committed to ensuring that all of our systems are secure and up to date. Unfortunately, this incident has revealed a gap in our security protocols which we are now actively working to address.
We are deeply sorry for any personal data or information that may have been compromised as a result of this incident. We are currently working to identify any potential risks and are taking steps to ensure that all of our systems are secure. We are also in the process of notifying any affected customers and providing them with the necessary support.
We understand that this incident has caused you to lose trust in our company, and we are committed to rebuilding that trust. We are taking all necessary steps to ensure that this type of incident does not occur again in the future.
Once again, we apologize for the inconvenience and distress caused by this incident. We are doing everything we can to make sure that all of our customers are protected and that our systems are secure.