Apology Letter For Unsolicited Email

Dear {Recipient},

Earlier today, we sent you an email {that/about} {subject}. This was sent by mistake due to {error/reason}. Please accept our deepest apologies. We have taken steps to ensure this doesn't happen again.

If you have any questions or concerns, please don't hesitate to contact our customer service team at {email address} and we'll get back to you within {number of} {working days/hours}.

Sincerely,
{Your Name}, {Your Position}

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