Apology Letter For Misplaced Delivery

Dear [Name],

I am writing to apologize for the misplaced delivery that was sent to you. I understand how inconvenient and frustrating this experience must have been for you, and I am deeply sorry for any inconvenience this has caused.

I take full responsibility for the mistake and want to assure you that I am taking steps to ensure that this does not happen again. I have reviewed our delivery process and have identified the areas where we can make improvements. We are now taking steps to ensure that all deliveries are tracked and accounted for, and that all packages are delivered to the correct address.

I understand that this experience has caused you to lose faith in our service, and I want to make it up to you. We would like to offer you a [discount/credit/free item] as a token of our apology. We hope that this will help to restore your faith in our service and that you will give us another chance in the future.

Once again, I apologize for the misplaced delivery and the inconvenience it has caused you. I understand that this experience has been frustrating, and I want to assure you that we are taking steps to ensure that it does not happen again. Please do not hesitate to contact me if you have any questions or concerns.

Sincerely,

[Your Name]

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