Apology Letter For Incomplete Delivery

Dear [Name],

I am writing to apologize for the incomplete delivery of your order. We understand that you have been expecting the complete order to arrive, and we regret that it has not.

We take pride in providing our customers with the best service possible and we are sorry that we have not been able to meet your expectations in this instance. We understand that this has caused you inconvenience and we apologize for any disruption it has caused.

We take full responsibility for the incomplete delivery and would like to assure you that we are doing everything we can to rectify the situation. We have already taken the necessary steps to ensure that the remaining items are delivered to you as soon as possible. We have also taken steps to ensure that this kind of incident does not occur in the future.

We understand that this incident has caused you frustration and we apologize for any inconvenience it has caused. We value your business and we want to make sure that you are satisfied with our services. We would like to offer you a [discount/credit/refund] as a gesture of goodwill for the inconvenience caused.

Once again, we apologize for the incomplete delivery and we are doing everything we can to ensure that the remaining items are delivered to you as soon as possible. We value your business and we want to make sure that you are satisfied with our services.

Sincerely,

[Your Name]

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