Apology Letter For Automation

Dear [Name],

I am writing to apologize for the automated response you recently received from our company. We understand that automated responses can be impersonal and leave customers feeling frustrated and unheard.

At our company, we strive to provide the best customer experience possible. We understand that our customers are the lifeblood of our business, and we want to make sure that we are providing them with the highest level of service.

Unfortunately, due to the high volume of customer inquiries we receive, we have had to resort to using automated responses in order to keep up with the demand. We understand that this can be a source of frustration for our customers and we apologize for any inconvenience this may have caused.

We are committed to providing our customers with the best possible service and we are working hard to find a better solution. We are currently exploring other options that will allow us to provide a more personalized customer experience while still being able to respond to customer inquiries in a timely manner.

We understand that automated responses can be impersonal and we apologize for any frustration this may have caused. We are committed to providing our customers with the best possible service and we are working hard to find a better solution.

Thank you for your patience and understanding.

Sincerely,

[Your Name]

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